Privacy Policy

Last updated: April 7, 2026

Introduction

At Fathom (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform, including our website at noetic.fyi and our mobile application (collectively, the “Service”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address (when you create an account)
  • Learning interests, goals, and subject preferences
  • Payment information (processed securely through Stripe)
  • Profile information including avatar selection and username

Usage Information

We automatically collect certain information when you use our Service:

  • Learning progress, quiz scores, and performance data
  • Time spent on lessons, courses, and practice sessions
  • Device information (device model, operating system, browser type)
  • IP address and general location data
  • Cookies and similar tracking technologies (web)

Mobile App Permissions

Our mobile application may request access to the following device features:

  • Camera: Used to scan documents for course creation. Images are processed on our servers and are not stored beyond what is needed to generate course content.
  • Photo Library: Used to upload documents or images for course creation.
  • Microphone: Used for voice-based learning features. Audio is processed in real-time and is not permanently stored.

You can revoke these permissions at any time through your device settings. The app will continue to function with reduced functionality.

AI-Generated Content

Fathom uses artificial intelligence to generate course content, provide tutoring assistance, and personalize your learning experience. When you interact with our AI features, your inputs (such as questions, course topics, and quiz responses) are sent to our AI service providers to generate responses. We do not use your personal learning data to train third-party AI models.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Personalize your learning experience and recommend study materials
  • Track your progress and provide performance analytics
  • Process payments and manage subscriptions
  • Send you updates about your account and our Service
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., payment processing, data analytics)
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share your information with your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide you with our Service and for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information, except as required for legal compliance or legitimate business purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at ebdavis@stanford.edu.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information (which we do not do).

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ebdavis@stanford.edu
Fathom Education, Inc.

For general terms of service, please see our Terms and Conditions.